Job details
Service Delivery Coordinator at Cobranet Limited – Lekki Phase 1
Cobranet Limited seeks a Service Delivery Coordinator in Lekki Phase 1, Lagos, to organise presales, installation and service-activation activities. The position reports to the Manager, Service Delivery.
Responsibilities
- Maintain and report on the presales tracker covering installations, technical surveys, trials, proofs of concept and activation requests.
- Process account activation for newly installed links for both existing and new customers.
- Coordinate contract signing, submission, documentation and filing with relevant stakeholders.
- Provide weekly handover updates for corporate, reseller, dealer and partner accounts.
- Report newly activated services to the accounts department and keep the sales team informed about surveys and installations.
- Handle service requests from sales staff and resellers and relay essential information.
- Produce daily, weekly and monthly reports and assist with other duties assigned by the supervisor.
Requirements
- Bachelor’s degree and five years of relevant experience.
- Advanced Microsoft Excel capability, organisational discipline and accurate recordkeeping.
- Strong written and verbal communication and ability to interpret operational data.
- Basic understanding of wired and wireless connectivity, LAN and WLAN infrastructure.
How to apply
Email your CV using Service Delivery Coordinator as the email subject. Only qualified candidates will be contacted.
Email your application to recruitment@cobranet.ng.
Application deadline:
Check the employer and application instructions before sharing personal information.
About the employer
Cobranet Limited is an internet solutions provider incorporated in 2003. It has expanded its range of connectivity products and operates a resilient network designed for high availability, with a stated uptime above 99.5%.
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