Job details
Administrative / Customer Service Assistant at Alex Reid West Africa – Lagos
Alex Reid West Africa is hiring an Administrative / Customer Service Assistant in Lagos to manage front-desk enquiries, process sales orders and support office administration and customer communications.
Key responsibilities
- Welcome visitors and respond to customer enquiries in person, by telephone and through other channels.
- Process orders received by telephone, letter, email and the company website.
- Maintain daily, weekly and monthly sales records and prepare reports.
- Take meeting notes, type minutes and produce business documents.
- Use email, spreadsheets, databases and QuickBooks to process orders and maintain records.
- Handle petty cash, expenses, receipts, invoices and office correspondence.
- Monitor shared email accounts and respond to customer queries promptly.
- Support website and social-media updates, customer SMS communication and office errands.
Requirements
- Minimum of an OND qualification.
- At least three years’ relevant experience.
How to apply
Email your CV, using Administrative / Customer Service Assistant as the email subject.
Email your application to hr@alexreidwestafrica.com.
Application deadline:
Check the employer and application instructions before sharing personal information.
About the employer
Alex Reid West Africa supplies laundry and dry-cleaning products and consumables. It represents Alex Reid UK and operates a warehouse in Lagos, serving laundry businesses with a range of products and supplies.
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