Customer Service Representative at an Undisclosed Company via Ellasot Consulting – Port Harcourt

A client of Ellasot Consulting is hiring a Customer Service Representative in Port Harcourt to serve customers, promote products and support retail sales and inventory operations.

Responsibilities

• Attend to customers, explain products and recommend items that meet their needs.
• Maintain positive customer relationships while supporting repeat sales and customer retention.
• Respond promptly and professionally to complaints and enquiries.
• Assist with stock monitoring, inventory control and identification of shortages.
• Process sales transactions, maintain accurate records and support product displays and promotions.
• Prepare basic sales reports and complete related administrative activities.

Requirements

• Bachelor’s degree and at least two years’ customer-service experience, preferably in retail.
• Ability to promote products, generate sales and work towards sales targets.
• Basic inventory management, computer and Microsoft Office skills.
• Excellent communication, problem-solving, interpersonal and organisational skills.
• Applicants must reside in Port Harcourt.