Customer Service Representative Vacancy at Intuit Automation Limited

Position Title: Customer Service Representative.

Job Station: Lagos State.

INTRODUCTION:-

Customer Service Representative job opportunity is available at Intuit Automation Limited for individuals who possess relevant qualifications.

Job Description

• The selected candidate will act as a liaison, provide product / services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

DUTIES AND RESPONSIBILITIES:-

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal / customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies.

DESIRED EXPERIENCE & QUALIFICATION:-

• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt / respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma.

REMUNERATION:-

Apply Before:-

INTERESTED?

Interested and qualified candidates should:

apply online

WHO IS Intuit Automation Limited?