Deputy Test Centre Administrator at IDP Education Limited – Akure, Ondo

IDP Education Limited is recruiting a Deputy Test Centre Administrator in Akure, Ondo State, to manage an IELTS test centre independently while strengthening candidate registrations, institutional partnerships and revenue performance.

Responsibilities

• Oversee everyday IELTS test administration, examination scheduling, candidate records and examination logistics.
• Maintain exam security, quality assurance, confidentiality and compliance with testing procedures.
• Provide reliable candidate support and a customer-focused test experience.
• Generate enquiries and leads, convert eligible candidates into IELTS registrations and pursue sales targets.
• Build partnerships with schools, educational institutions, study-abroad agencies and corporate organisations.
• Coordinate marketing activities, analyse the local education and testing market and identify growth opportunities.
• Track operational and commercial performance, maintain reports and identify service improvements.
• Handle operational challenges and escalate significant exceptions or risks appropriately.

Requirements

• University degree in Social Sciences, Management, Business Administration or a related discipline.
• Relevant experience in administration, operations, sales, business development or customer service.
• Prior education or examination administration experience is an advantage.
• Demonstrated ability to find leads, manage sales pipelines, convert enquiries and achieve registration or commercial targets.
• Ability to manage relationships with schools, agencies, organisations and other partners.
• Strong communication, presentation, negotiation, planning, analytical and organisational skills.
• Proficiency with Microsoft Office, CRM software and digital reporting tools.
• Knowledge of confidentiality, compliance requirements and sound operational practices.
• Ability to work independently, prioritise responsibilities and act with integrity and customer focus.