Dispatch Rider at Ascentech Services Limited – Ikeja, Lagos

Ascentech Services Limited is recruiting a full-time Dispatch Rider in Ikeja, Lagos. The position covers vehicle readiness, controlled disbursement processing, transport coordination and customer handovers.

Vehicle readiness and documentation

• Confirm that vehicles have completed the required pre-delivery inspections before release.
• Match engine and chassis numbers against the appropriate records, and verify that tracking devices are installed and operational.
• Check required approvals and documents, and coordinate registration, insurance and customer handover paperwork.
• Apply internal control requirements, including relevant KYC, anti-money-laundering and other compliance procedures.

Disbursement, logistics and reconciliation

• Verify approved disbursement instructions, amounts, beneficiary details and supporting documents before processing.
• Record accurate transaction information in the Loan Origination System and any other approved systems.
• Coordinate vehicle movement among assembly, storage, dealers and customer delivery locations.
• Conduct professional handovers, explaining vehicle documents, relevant features, basic maintenance responsibilities and after-sales support.
• Reconcile completed transactions with their approvals, investigate differences and escalate irregularities.
• Place transactions or vehicle releases on hold where approvals are incomplete, records do not match or suspicious instructions are detected.
• Maintain auditable records, submit timely reports and recommend improvements to reduce delays or control failures.

Requirements

• Two to four years’ relevant experience in operations, logistics, fleet management or auto-finance; dealership experience is an advantage.
• A diploma or bachelor’s degree in Business, Finance, Marketing or a related field is an advantage.
• Strong numerical accuracy, organisation, time management, communication and customer-service skills.
• Knowledge of disbursement controls, reconciliation, risk escalation and KYC/AML requirements.
• Sound judgement, care with confidential records and ability to follow formal approval procedures.

Operating standards

• Complete authorised disbursements and handovers within required timelines and without unsupported policy exceptions.
• Escalate suspected fraud, missing approvals and significant variances to an appropriate supervisor or risk, compliance or finance team.
• Protect customers’, merchants’ and the company’s confidential financial, credit, banking and vehicle information.

Salary

₦200,000–₦220,000 per month.