Female Customer Service Officer Vacancy at Givenbiz Pre Vasity College / Givenbiz Academy

About the role

Female Customer Service Officer job opportunity is available at Givenbiz Pre Vasity College / Givenbiz Academy for individuals who possess relevant qualifications.

Responsibilities

• Collaborate with Marketing, Sales and Business Development teams
• Managing large amounts of inbound and outbound calls in a timely manner
• Promote companyТs product
• Resolving product or service queries in a timely manner by identifying customer needs, clarifying
• The officer is responsible for managing the companyТs social media platform
• Must be creative and innovative
• Work with designers to ensure content is informative and appealing
• The officer must have a Уthick skin” to be able to handle complaints and unpleasant customers.
• The officer will maintain a well compartmentalize database of customer contact information.
• The officer will send seasonal greetings to customers via text messages and emails.

Experience and qualifications

• OND / HND / B.Sc in relevant field
• Excellent spoken and written communication skills
• Ability to work efficiently under pressure
• Must have good social media skills
• Should have basic Graphic knowledge
• Excellent computer skills.

Application deadline

12th August, 2020.

WHO IS Givenbiz Pre Vasity College / Givenbiz Academy?

Givenbiz Pre Vasity College / Givenbiz Academy is an academic solutions provider offering a customized learning program for each and every student. We have learning programs to fit any family’s needs and preferences – whether it’s in-home tutoring or online test class. Givenbiz is one of the faster growing independent international education consultancies, specialized in helping Nigerian students to gain admission into Nigeria university and abroad.