Front Desk Officer Vacancy at Solid Rock Hospital

About the role

Front Desk Officer job opportunity is available at Solid Rock Hospital for individuals who possess

Responsibilities

• Receive inbound calls from customers; providing information regarding services
• Responds promptly to general inquiries from staff and clients via e-mail and phone calls
• Assist customers by answering questions and solving problems.
• Greets clients on arrival to the Hospital
• Register New Patients (Clients ) on the medical record system software
• Filling and retrieval of patient records.
• Invoicing and receipt of payments
• Liaise with HMO/NHIS on behalf of patient and take necessary approvals
• Control the traffic flow of patients at the reception area.
• Process HMO Bills
• Any other assigned task

Experience and qualifications

• B.Sc in any Social Science or Science course
• Should have a minimum of 2 years Post NYSC experience in a Hospital setting with a clear understanding of HMO’s operation and processes.

Knowledge, Skills and Abilities:

• Caring and compassionate nature
• Excellent teamwork and people’s skills
• Ability to use initiative
• Ability to deal with emotionally charged and pressured situations
• Verbal and written communication skills
• Resilience
• Excellent knowledge of HMO/NHIS scheme
• Good computer skills
• Outstanding organizational and multi-tasking skills
• Time management
• Excellent human relational skills.

Application deadline

Application details

Interested and qualified candidates should send their CV to: takpa.t@solidrockhospital.com using the Job Title as the subject of the email.

WHO IS Solid Rock Hospital?