Hotel Receptionist Vacancy at OGA Hotels

About the role

Hotel Receptionist job opportunity is available at Oga Hotels for individuals who possess relevant qualifications.

Role Overview

• Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

Responsibilities

• Welcome and greet guests
• Answer and direct incoming calls
• Inform guests of hotel rates and services
• Make and confirm reservations for guests
• Ensure proper room allocation
• Register and check guests in
• Confirm relevant guest information
• Maintain clear and accurate records of guest room bookings
• Listen and respond to guest queries and requests both in-person and by phone
• Close guest accounts and check guests out
• Maintain a neat and orderly front desk and reception area

Application deadline

21st March, 2020.

WHO IS Oga Hotels?

OGA Hotels is Nigeria’s #1 chain of branded budget hotels.