Analyst – Infrastructure Management at MTN Nigeria – Ikoyi, Lagos

MTN Nigeria is recruiting an Analyst – Infrastructure Management in Ikoyi, Lagos, to develop, document and oversee the lifecycle and maintenance of IT infrastructure components, including servers, databases, backup, storage and systems-management components.

Responsibilities

• Plan and monitor virtual clusters across VMware, Tanzu, Red Hat OpenShift, Azure and Oracle Linux KVM, alongside physical servers, databases, storage and backup infrastructure, to detect anomalies and reduce service disruption.
• Improve IT infrastructure architecture documentation and align it with international best practice.
• Coordinate research on private and public cloud infrastructure, artificial intelligence, Infrastructure-as-Code, Hadoop, MongoDB, Exchange, Oracle Database, backup and Microsoft business suites.
• Apply ITIL techniques to identify potential infrastructure incidents and develop proactive and reactive solutions.
• Support software licence compliance and maintain up-to-date inventories of infrastructure assets.
• Provide knowledge transfer and procedural documentation to IT Operations, including information about infrastructure changes and future roadmap initiatives.
• Analyse infrastructure needs across business units and deliver solutions for an integrated global IT environment.
• Manage relationships with partners and service providers, troubleshoot major issues, assess support levels and offerings, and monitor vendor delivery.
• Lead infrastructure projects through design, justification and implementation, and recommend enhancements to server, backup, storage and database capabilities.

Requirements

• First degree in Computer Science, Computer Engineering or an IT-related discipline.
• Fluency in English.
• Three to seven years of relevant experience, including at least three years of hands-on experience in cloud computing, cloud-native platform or application deployment, virtualisation, operating systems, storage and systems-management products.
• Strong experience in complex infrastructure environments, including infrastructure architecture, data centres, servers, databases, backup, storage, SAN switches and networks.