Hotel Manager at an Undisclosed Company via Ellasot Consulting – Port Harcourt

An undisclosed hotel operator is recruiting a Hotel Manager in Port Harcourt through Ellasot Consulting. The manager will oversee day-to-day service delivery, hotel departments, facilities and staff performance while supporting profitability and guest satisfaction.

Responsibilities

• Manage daily hotel operations across Front Desk, Housekeeping, Food and Beverage, Maintenance, Security and Administration.
• Coordinate departmental activities, staff deployment and customer service to support smooth operations.
• Set and implement hotel operating policies, standard procedures and quality-of-service expectations.
• Monitor facilities, rooms and guest amenities, ensuring they remain well maintained and fit for use.
• Oversee resources, operating performance and financial controls to support revenue and profitability.
• Maintain standards for hospitality, cleanliness, safety, compliance and guest satisfaction.

Requirements

• Bachelor’s degree or HND in Hospitality Management, Hotel Management, Business Administration or a related field.
• Five to seven years of relevant hotel or hospitality-management experience, including at least two to three years in a management or senior supervisory position.
• Strong knowledge of hotel operations, front office, housekeeping and food and beverage services.
• Experience with budgets, financial management and revenue optimisation.
• Familiarity with hotel management and reservation software.
• Knowledge of hospitality standards, health and safety, and relevant regulatory requirements.
• Applicants must already reside in Port Harcourt.