Housekeeping Supervisor at Radisson Hotel Group – Benin City, Edo

Radisson Hotel Group is recruiting a Housekeeping Supervisor in Benin City, Edo State. This supervisory position coordinates room attendants, cleaning standards and housekeeping services to improve guest comfort and service quality.

Responsibilities

• Assign and schedule housekeeping duties for room attendants and other cleaning staff.
• Supervise daily shifts, monitor productivity and assist staff with operational challenges.
• Support the Head of Department and deputise during their absence, including leading morning briefings.
• Train new staff in cleaning methods, room preparation, sanitation and hygiene.
• Monitor costs, cleaning supplies, equipment, stock levels and departmental performance.
• Respond to guest enquiries and complaints and coordinate appropriate solutions.
• Check health, sanitation, safety and regulatory compliance and keep supporting records.
• Coordinate with maintenance and the front office on room status, repairs and work priorities.
• Prepare housekeeping, occupancy and employee performance reports and complete daily checklists.
• Work with departmental leadership on service standards, team development and environmental practices.

Requirements

• Strong attention to detail, flexibility and a positive service approach.
• Ability to lead a team, communicate clearly and respond creatively to problems.
• Commitment to guest satisfaction, teamwork and professional conduct.
• Supervisory experience in a similar hospitality role is beneficial.