HR Coordinator at Bristow Helicopters (Nigeria) Limited – Lagos

Bristow Helicopters (Nigeria) Limited is recruiting an HR Coordinator in Lagos. The role provides HR operational and employee support across recruitment, onboarding, payroll administration, benefits, pension, employee records, HR systems and workforce reporting.

Key responsibilities

Recruitment and onboarding

• Support end-to-end recruitment administration, including job advertisements, candidate communication, interview scheduling, assessments and recruitment logistics.
• Maintain recruitment pipelines, vacancy trackers, candidate databases and talent pools, and prepare recruitment activity reports.
• Coordinate onboarding and induction for contract staff, interns and cadets, including system requests, documentation, assessments, approvals and required PPE.
• Maintain accurate recruitment and onboarding records and provide responsive support to candidates and hiring managers.

Payroll, benefits and employee administration

• Coordinate monthly expatriate payroll inputs, including workovers, expense claims and travel recharges.
• Review and submit approved overtime sheets, leave allowance forms and other monthly instructions to the relevant workforce service provider.
• Coordinate approved cadet and intern allowance schedules, obtain invoice approvals and follow up with Finance and service providers.
• Administer employee benefits, pension records and medical service invoices, and liaise with pension administrators and medical providers on employee enquiries and exceptions.

HR systems, records and reporting

• Maintain accurate employee information in the HR Information System and physical or electronic personnel files.
• Provide first-line support for HR self-service and routine system enquiries, and monitor employee workflows and transactions.
• Prepare employment letters, confirmations and other standard HR documentation.
• Prepare reports on headcount, recruitment, absence, turnover, training and other workforce measures; maintain trackers and dashboards and analyse trends.
• Support internal and external audits with accurate HR records and reports, and contribute to continuous improvement initiatives.

Employee support and general HR coordination

• Act as a first point of contact for routine employee and manager enquiries, maintaining confidentiality and escalating complex matters appropriately.
• Support onboarding, leave, payroll and benefits enquiries, employee documentation and offboarding.
• Coordinate with administrative officers across the bases on employee concerns and agreed actions.
• Support expatriate documentation and statutory processes, including document checks and biometric requirements.
• Arrange cadet travel, assist with expense claims and allowance follow-up, and prepare visa and Temporary Work Permit letters for visitors.

Qualifications and experience

• A degree in Human Resources or Business is preferred.
• CIPM qualification or an equivalent professional qualification is preferred.
• Previous experience in an HR environment and experience handling confidential information.
• Strong administrative skills, particularly in a high-volume environment.
• Intermediate knowledge of Microsoft Office; experience with Workday or another HR Information System is desirable.

Skills and attributes

• Customer service, communication and relationship-building skills.
• Excellent attention to detail, planning and organisation.
• A proactive approach, problem analysis and problem-solving ability.
• Collaboration with stakeholders, resilience in a fast-paced environment and the ability to manage competing priorities and high workloads.