Job details
Sales & Customer Service Executive at a Luxury Resale Brand via Vampai Technologies – Lekki
Key job details
- Job type
- Full-time
- Experience level
- Mid level
- Work arrangement
- On-site
- Job sector
- Customer Service, Retail, Sales
- Minimum experience
- 24 months
- Salary
- NGN 200,000 – 300,000 per month
- Location
- Lekki, Lagos State, Nigeria
- Hiring company
- Undisclosed Company
- Recruiting agency
- Vampai Technologies
- Listing status
- Open for applications
- Application deadline
A luxury resale brand is recruiting a Sales & Customer Service Executive in Lekki, Lagos, through Vampai Technologies to support premium customers and drive digital and in-store sales.
Responsibilities
- Manage customer enquiries through WhatsApp, social platforms, telephone and other channels.
- Help customers select products, explain authenticity and condition, and guide purchasing decisions.
- Follow up sales leads, support order conversion and maintain relationships with existing clients.
- Coordinate payments, orders, deliveries, complaints and after-sales service.
- Keep accurate sales records and performance reports and coordinate with Operations and Social Media teams.
- Support occasional evening livestream sales and customer enquiries when scheduled.
Requirements
- Two to four or more years of experience in sales, retail, customer service, e-commerce, hospitality or related customer-facing work.
- Proven sales, negotiation, closing and client relationship skills with excellent written and spoken communication.
- Confidence using WhatsApp, Instagram and other digital communication channels and managing simultaneous enquiries.
- Discretion, professional judgement, attention to detail and a customer-service mindset.
- Luxury retail, premium service, fashion or relationship-driven sales experience is an advantage.
- Availability for the stated working hours: Monday to Friday, 9 am–6 pm; Saturday, 9 am–1 pm, with occasional evening livestream support.
Other information
- Accommodation is available.
Salary: ₦200,000–₦300,000 per month.
How to apply
Email your CV, using Sales & Customer Service Executive as the subject.
Email your application to ifeoluwa@usevampai.com.
Application deadline:
Check the employer and application instructions before sharing personal information.
About the hiring company
The hiring business specialises in curated, authentic pre-loved designer bags, with an emphasis on craftsmanship, heritage pieces and sustainability.
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