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Sales & Customer Service Executive at a Luxury Resale Brand via Vampai Technologies – Lekki

Key job details

Job type
Full-time
Experience level
Mid level
Work arrangement
On-site
Minimum experience
24 months
Salary
NGN 200,000 – 300,000 per month
Location
Lekki, Lagos State, Nigeria
Hiring company
Undisclosed Company
Recruiting agency
Vampai Technologies
Listing status
Open for applications
Application deadline
Application details Explore more listings

A luxury resale brand is recruiting a Sales & Customer Service Executive in Lekki, Lagos, through Vampai Technologies to support premium customers and drive digital and in-store sales.

Responsibilities

  • Manage customer enquiries through WhatsApp, social platforms, telephone and other channels.
  • Help customers select products, explain authenticity and condition, and guide purchasing decisions.
  • Follow up sales leads, support order conversion and maintain relationships with existing clients.
  • Coordinate payments, orders, deliveries, complaints and after-sales service.
  • Keep accurate sales records and performance reports and coordinate with Operations and Social Media teams.
  • Support occasional evening livestream sales and customer enquiries when scheduled.

Requirements

  • Two to four or more years of experience in sales, retail, customer service, e-commerce, hospitality or related customer-facing work.
  • Proven sales, negotiation, closing and client relationship skills with excellent written and spoken communication.
  • Confidence using WhatsApp, Instagram and other digital communication channels and managing simultaneous enquiries.
  • Discretion, professional judgement, attention to detail and a customer-service mindset.
  • Luxury retail, premium service, fashion or relationship-driven sales experience is an advantage.
  • Availability for the stated working hours: Monday to Friday, 9 am–6 pm; Saturday, 9 am–1 pm, with occasional evening livestream support.

Other information

  • Accommodation is available.

Salary: ₦200,000–₦300,000 per month.

How to apply

Email your CV, using Sales & Customer Service Executive as the subject.

Email your application to ifeoluwa@usevampai.com.

Application deadline:

Check the employer and application instructions before sharing personal information.

About the hiring company

The hiring business specialises in curated, authentic pre-loved designer bags, with an emphasis on craftsmanship, heritage pieces and sustainability.

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