Sales / Ecommerce Officer at an Undisclosed Company via Lopterra Services Limited – Ikeja, Lagos

An online retailer of consumer goods is recruiting a full-time Sales / Ecommerce Officer in Ikeja, Lagos, through Lopterra Services Limited. The role combines digital sales, customer relationships and day-to-day store operations.

Responsibilities

• Plan online and in-store sales activity, including cross-selling and upselling to existing and new customers.
• Manage orders and customer satisfaction through accurate fulfilment and cost-effective delivery using third-party logistics providers.
• Maintain inventory, replenishment, stock records and an effective digital-store presence.
• Identify growth opportunities, new product ideas and customer demand trends.
• Follow up payments, coordinate with sales colleagues and provide customers with suitable product advice.
• Oversee operational efficiency, spending, budgets and routine sales and performance reports.
• Keep professional relationships with customers and handle additional duties assigned by management.

Requirements

• A B.Sc. in Business Administration, Marketing or a related discipline is preferred.
• At least one year of experience in e-commerce, sales, operations or a related function.
• Ability to use e-commerce and inventory platforms and digital marketing tools.
• Knowledge of sales strategy, customer service, payment follow-up and third-party order delivery.
• Strong communication, creativity, reporting, negotiation, attention to detail and ability to work with limited supervision.

Remuneration

₦150,000–₦200,000 per month plus performance incentives.