Job details
Tech Support Officer Vacancy at 3Line Card Management Limited
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Position title: Tech Support Officer. Location: Lagos State.About the role
Tech Support Officer job opportunity is available at 3Line Card Management Limited for individuals who possess relevant qualifications.
Responsibilities
- Engage Switches/ 3rd Party Service Providers on service
- Real-time transaction monitoring.
- Resolve and escalate transaction failure issues.
- Monitor wallet balance with service providers.
- Monitor institution Wallet Balances.
- Analyze Transaction Trends Per Week.
- Engaging Switches on Issues as the need arises.
- Responding to Call-Out in a timely manner.
Experience and qualifications
- Minimum of the first-degree certification from a reputable institution.
- Minimum 2-3 years of working experience.
- Advance knowledge of Financial Transaction flows end to end.
- Hand-on experience dealing with switches/3rd party service providers.
- Ability to write basic and complex SQL scripts.
- Experience with handling Spreadsheet Data (Excel).
- Understanding of Terminal Management System.
- Ability to review and interpret logs.
- Advance knowledge in using and setting up real-time monitoring tools.
REMUNERATION:-
- Very Competitive
Application deadline
Not Specified.
Application details
Interested and qualified candidates should send their CV to: humanresources@3lineng.com using the “Job Title” as the subject of the email.
WHO IS 3Line Card Management Limited?
3Line commenced business in 2007 with the primary aim of using technology to make financial services easily available to the financially excluded. We believe this is a basic human right, and 3Line is our platform for achieving this purpose. We focus on four key areas: Electronic Banking, Issuer Processing, Agency Banking and Identity Management, all driven by our Card Scheme.
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