Job details
Virtual Customer Service Representative Vacancy at West Africa Vocational Education (WAVE)
The published deadline was 30 June 2021. This page is retained for reference; the original application instructions below are historical.
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Position title: Virtual Customer Service Representative. Location: Lagos State.About the role
Virtual Customer Service Representative job opportunity is available at West Africa Vocational Education (WAVE) for individuals who possess relevant qualifications.
Responsibilities
- Answer phone calls.
- Answer emails or online chat messages.
- Address customer concerns.
- Direct customers to other resources when appropriate.
- Engage in telemarketing.
Experience and qualifications
- Must be emotionally intelligent
- Ability to problem solve
- Should have the required empathy in peculiar situations
- Problem-solving and critical thinking
- At least an HND in related fields
- Should have a smartphone (laptop is a bonus)
- Gender Preference: Female
REMUNERATION:-
N40,000 – N50,000 Monthly.
Application deadline
30th June, 2021.
Application details
Interested and qualified candidates should:
WHO IS West Africa Vocational Education (WAVE)?
West African Vocational Education (WAVE) is a Nigeria-based social enterprise that addresses widespread youth unemployment in West Africa by training underserved but self-motivated youth with industry relevant work skills and crucial employability skills. With over 5,000 candidates pre-assessed and over 50% trained through WAVE Academy, the candidates are work-ready and eager for immediate hiring.
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