Accounts Intern at Ideas Origin Media – Lagos (Hybrid)

Ideas Origin Media is recruiting an Accounts Intern for a full-time internship in Lagos (Hybrid).

Key Responsibilities

Account Management Support:

• Assist in managing assigned client accounts and maintaining accurate account records.
• Support Account Managers in monitoring client requirements, expectations, and deliverables.
• Follow up on outstanding client requests and ensure timely updates are provided.
• Assist in identifying opportunities to improve client relationships and service delivery.

Client Communication:

• Draft client emails, proposals, presentations, and project updates.
• Assist in responding to routine client enquiries under the supervision of the Account Manager.
• Coordinate communication between clients and internal departments.
• Document client feedback, requests, and changes to project requirements.

Project Coordination:

• Track project timelines, deliverables, and deadlines across assigned accounts.
• Follow up with creative, strategy, marketing, and production teams on ongoing projects.
• Assist in preparing client briefs and ensuring requirements are communicated accurately.
• Monitor project progress and escalate delays or challenges to the Account Manager.

Meetings and Documentation:

• Schedule client meetings and prepare meeting agendas.
• Take meeting minutes and maintain records of decisions and action points.
• Assist in preparing presentations, reports, and account review documents.
• Maintain an organised repository of client briefs, contracts, and project files.

Research and Account Development:

• Conduct research on clients, their industries, competitors, and target audiences.
• Assist in identifying potential business opportunities within existing accounts.
• Support the preparation of proposals, pitches, and presentations for prospective clients.
• Monitor industry trends relevant to client accounts.

Reporting and Performance Tracking:

• Assist in preparing weekly and monthly account performance reports.
• Track project completion, client feedback, and outstanding deliverables.
• Support the monitoring of account budgets and project costs where applicable.
• Provide regular updates on account activities and project status.

Administrative Support:

• Update client databases, contact lists, and account management records.
• Assist with documentation relating to quotations, invoices, and purchase orders.
• Support the Account Management team with day-to-day administrative tasks.
• Perform other duties assigned by the supervisor.