Business Relationship Manager at Moniepoint Incorporated – Osun (field-based)

Moniepoint Incorporated is recruiting a field-based Business Relationship Manager in Osun State to acquire merchants, support terminal deployment, manage business accounts and strengthen customer retention.

Responsibilities

• Drives business growth by expanding our merchant footprint, building high-value customer relationships, and introducing financial solutions tailored to local business needs.
• This role is responsible for end-to-end merchant acquisition, terminal deployment, and account retention across assigned commercial areas.
• Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
• Educate business owners on Moniepoint’s suite of products, recommending solutions that match their operational and growth goals.
• Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
• Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
• Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
• Conduct transparent discussions on pricing, terms, and agreements within established company guidelines to build trusted partnerships.
• Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs appropriately.
• Compensation: Competitive base salary + performance-based commission.
• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.