Job details
Customer Service Personnel at Domeo Resources International – Utako, Abuja
Domeo Resources International is hiring Customer Service Personnel in Utako, Abuja, to respond to customer enquiries, address complaints and provide reliable frontline support.
Responsibilities
- Respond to customer calls, messages, emails and face-to-face visits.
- Provide clear information about products and services and investigate service concerns.
- Resolve complaints professionally or refer complex issues to the appropriate colleagues.
- Update customer records and reports and maintain an organised service desk.
- Follow up to confirm customer satisfaction and support customer-retention efforts.
- Work collaboratively with other teams on customer-related matters.
Qualifications and skills
- OND, NCE, HND or bachelor’s degree in a relevant discipline.
- Experience in customer service or a similar position is an advantage.
- Clear communication, interpersonal skills, empathy, patience and professional conduct.
- Good problem-solving, attention to detail, organisation and time management.
- Ability to multitask and use MS Word, Excel and email effectively.
How to apply
Email your CV and cover letter using Customer Service Personnel - Abuja as the subject line. Only shortlisted candidates will be contacted.
Email your application to recruitment@domeoresources.org.
Application deadline:
Check the employer and application instructions before sharing personal information.
About the employer
Domeo Resources International provides human resources and management consulting services. It helps organisations assess operational challenges, put improvement plans into practice and evaluate their performance.
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