Job details
Customer Service Representative at Brenhazy Limited – Lekki, Lagos
Brenhazy Limited is recruiting a Customer Service Representative in Lekki, Lagos, to handle customer enquiries and complaints, record interactions and follow up with clients after property purchases.
Role overview
Candidate will be responsible for interacting with customers to handle inquiries, resolve complaints, and provide information about the company’sproducts and services.
Responsibilities
- Respond to customer inquiries via phone, email, chat, or in person
- Provide accurate information about products, services, and policies
- Resolve customer complaints in a timely and professional manner
- Maintain communication with clients after property purchase.
- Maintain customer records and update account information
- Escalate complex issues to the appropriate department
- Follow up with customers to ensure satisfaction
- Meet performance targets such as response time and customer satisfaction
Qualifications and requirements
- High school diploma or equivalent (associate or bachelor’s degree preferred)
Qualifications and requirements
- Strong communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Basic computer skills and familiarity with CRM systems
- Ability to multitask and manage time effectively
- Positive attitude and customer-focused mindset
- Previous experience in customer service or a related field
- Experience using customer support software.
- Ability to work in a fast-paced environment
How to apply
Email your CV using Customer Service Representative as the subject line.
Email your application to recruitment@assuredwayltd.com.
Application deadline:
Check the employer and application instructions before sharing personal information.
About the employer
Brenhazy Limited is a Nigerian company incorporated in 2014. It provides manpower, engineering, procurement and construction services to businesses.
Important safety tips
- MyJobNigeria will never ask you to pay to apply for a job or share a one-time password (OTP). Be cautious about requests for sensitive personal information.
- If this listing appears suspicious, please report it through our contact page.
