Job details
Customer Service Officer (Waiter / Waitress) at Rubels and Angels Limited – Lagos
Rubels and Angels Limited is recruiting a temporary Customer Service Officer (Waiter / Waitress) in Lagos. The role supports guests dining on-site and customers placing online orders, from taking orders through service and fulfilment.
Key Responsibilities
- Welcome and attend to guests on-site in a friendly and professional manner.
- Take accurate food and beverage orders from dine-in guests and online platforms.
- Serve orders promptly and maintain good presentation.
- Respond to online orders and enquiries and coordinate timely fulfilment.
- Explain menu options and make recommendations to customers.
- Handle customer complaints and escalate issues when necessary.
- Process payments and ensure accurate billing.
- Keep dining and service areas clean and organised.
- Coordinate with kitchen staff to support timely order delivery.
- Follow hygiene and food-safety standards.
Requirements
- Minimum of a secondary school certificate; OND is an advantage.
- One to two years’ experience in customer service, waitering or a related hospitality role.
- Excellent communication and interpersonal skills.
- Customer-service orientation, multitasking and time-management abilities.
- Basic computer, point-of-sale (POS) and online-order-platform skills.
- Problem-solving skills and ability to work with a team.
- Flexibility to work shifts, weekends and public holidays.
- Neat and presentable appearance, patience and a positive attitude under pressure.
Remuneration
₦60,000–₦80,000 per month.
How to apply
Send your CV using “Customer Service Officer (Waiter / Waitress)” as the email subject.
Email your application to rubelsangels@gmail.com.
Application deadline:
Check the employer and application instructions before sharing personal information.
About the employer
Rubels and Angels operates in the hospitality industry, with restaurants offering fine dining, takeaway and online booking. The business describes itself as dynamic and growth-focused and equips its team with the tools needed to work effectively.
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