Job details
Front Desk / Client Support Officer at LifeCare Connect – Uyo
LifeCare Connect Nigeria Limited is recruiting a full-time, permanent Front Desk / Client Support Officer at its new office in Uyo, Akwa Ibom State. Reporting to the Office Manager / Operations and Service Delivery Office, the position supports visitors, enquiries and client-facing administration. The targeted start date is 4 January 2027.
Responsibilities
- Welcome visitors and clients, and respond professionally to incoming telephone calls and enquiries.
- Direct client calls, emails and requests to the appropriate departmental teams.
- Assist with onboarding communications and basic account enquiries for Ancestra Health, QualiSentinel and JAPAC Accreditation.
- Maintain visitor registers, meeting-room bookings and an orderly front-office environment.
- Support scheduling, follow-ups and other client-service coordination activities.
- Handle incoming and outgoing mail, courier arrangements and documents.
- Provide administrative support to the Office Manager as needed.
Qualifications and experience
- OND, HND, bachelor’s degree in a relevant field, or equivalent relevant experience.
- One to three years of experience in front-desk, reception or client-service work.
- Professional interpersonal and written and verbal communication skills.
- Proficiency in basic office applications, email and telephone systems.
- Good organisation, punctuality and attention to detail.
What the role offers
- An opportunity to contribute to the establishment of the new Uyo office.
- A structured professional working environment.
- Opportunities to assume wider administrative and client-support duties as operations grow.
How to apply
Complete the online application for the Front Desk / Client Support Officer role.
Application deadline:
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About the employer
LifeCare Connect Nigeria Limited is the registered commercial organisation through which Ancestra Group markets, contracts and delivers its platforms across Nigeria and Africa. It operates alongside LifeCare Medical Group and concentrates on Ancestra Health, QualiSentinel and JAPAC Accreditation. OneHealth Sentinel and NCD Sentinel are also pursued through public-sector engagements. It is opening a founding operations office in Uyo for a planned January 2027 launch.
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