Retail Operations Manager at Artee Group – Abeokuta, Ogun

Artee Group is recruiting a Retail Operations Manager in Abeokuta, Ogun State, to oversee fresh-department operations across the assigned stores.

Key Responsibilities

• Oversee daily operations across the bakery, HMR meals, fruit and vegetable, and butchery sections.
• Maintain the availability and quality of fresh products and manage inventory levels in line with customer demand.
• Implement merchandising strategies that improve product visibility, presentation and sales.
• Monitor product freshness, quality and shelf life, and take steps to minimise waste and loss.
• Coach and support staff to strengthen product knowledge, customer service and operational efficiency.
• Promote teamwork, accountability and continuous improvement.
• Monitor labour costs, shrinkage, overheads and other expenses to support profitability.
• Ensure operational checklists, standard operating procedures and store standards are followed.

Performance Measures

• Achieve or exceed the store’s sales targets.
• Maintain a sale-return target of 0%.
• Manage inventory shrinkage against the stated target of 0.50%.
• Maintain the stated discount target of 0.11%.
• Work towards the stated stock-cover target of 14.78% and stock-ageing target of 10% for fresh/HMR stock aged over 90 days.
• Maintain the stated fresh-department margin target of 33.67%.
• Review sales data, market trends and customer preferences to optimise product assortment.
• Improve customer experience through product presentation, cleanliness and service.
• Monitor inventory, stock-outs, stock turnover, staff productivity, compliance and customer satisfaction.
• Provide management with regular reports on KPIs, sales trends and operational performance.

Salary

₦750,000–₦1,000,000 per month.