Lead, Compliance Quality Assurance at Moniepoint Incorporated – Nigeria (Remote)

Moniepoint Incorporated is recruiting a Lead, Compliance Quality Assurance for a fully remote position open to applicants anywhere in Nigeria. The role manages quality assessment processes across critical compliance operations.

Role overview

• Lead the Compliance QA Assessor team and oversee rigorous, consistent quality reviews across KYC/due diligence, AML, transaction monitoring, fraud and law-enforcement liaison processes.
• Department: Regulatory Compliance. Reports to the Head, Compliance Quality Assurance.

Responsibilities

• Supervise, train and calibrate QA assessors to maintain consistent standards and accurate file reviews.
• Lead secondary compliance reviews, identifying gaps in accuracy, speed, policy compliance and service level performance.
• Maintain the Compliance Defect Log and deliver actionable weekly feedback to operational team leads.
• Analyse underlying causes of compliance errors, distinguish system configuration problems from investigator oversights and recommend fixes.
• Assist internal and external audit preparations with reliable QA evidence and audit-ready records.

Requirements

• Bachelor’s degree in Law, Finance, Business Administration or a related discipline.
• Two to four years’ experience in compliance QA, financial crime investigations or enhanced/customer due diligence in fintech or commercial banking.
• At least two years’ supervisory or team-lead experience.
• Advanced skills with SQL and Excel for compliance data and quality analysis.
• Strong understanding of Nigerian AML/CFT regulation, payment, card and POS fraud, LEA processes and customer screening.
• DCP, CAMS, CFE or ICA-related certification is an advantage.

Benefits

• Remote working, professional development support, competitive compensation and benefits.