Job details
Operations Manager at Captain Residency Hotel – Sabo Yaba, Lagos
Captain Residency Hotel is recruiting a full-time Operations Manager in Sabo Yaba, Lagos. The role oversees day-to-day hotel operations and coordinates teams across front office, housekeeping, food and beverage, and maintenance while supporting the General Manager.
Responsibilities
- Coordinate all hotel departments to maintain smooth operations and consistent guest service.
- Lead department heads, support staff development and maintain effective communication across teams.
- Handle guest concerns and use feedback to improve service standards.
- Collaborate with the General Manager on promotions, packages, events and initiatives that increase revenue.
- Identify opportunities for better operational efficiency, cost control and guest experience.
- Support budgets, enforce hotel policies and maintain compliance with applicable laws and industry standards.
Requirements
- A degree in Hospitality, Business, Management or a related discipline.
- At least two years of experience in hotel operations, preferably in a management role.
- Strong people leadership, communication and relationship-building skills.
- Ability to analyse operational problems and introduce workable improvements.
- Knowledge of front-office, housekeeping, food and beverage, and hotel maintenance processes.
Salary
₦300,000–₦350,000 per month.
How to apply
Email your CV using Operations Manager as the subject.
Closing date
10 November 2026
Email your application to bicom2k@yahoo.com.
Check the employer and application instructions before sharing personal information.
About the employer
Captain Residency Hotel offers accommodation for business and leisure travellers, including furnished rooms and suites. Its accommodation features air-conditioned interiors, premium bedding, private living areas in selected suites, bathroom amenities and minibars, with an emphasis on guest comfort and convenience.
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