Retail Manager at an Undisclosed Luxury Retail Company via TeamAce – Lagos

An undisclosed luxury retail business is recruiting a Retail Manager in Victoria Island, Lagos, through TeamAce Limited. The position oversees store operations, staff, merchandising and revenue performance while maintaining the customer experience expected by the brand.

Responsibilities

• Manage the store’s daily operations, retail performance, merchandise presentation and inventory availability.
• Set and execute sales plans, budgets, targets and promotional activities.
• Review sales data and performance indicators to identify opportunities for improvement across brands and products.
• Recruit, guide and develop store personnel and maintain compliance with operational, health and safety procedures.
• Resolve customer concerns and work with management, buyers, suppliers and other stakeholders to improve results.

Requirements

• Bachelor’s degree or HND in Marketing, Business Administration or a related discipline.
• At least five years of experience managing retail operations; luxury, fashion, lifestyle or premium retail experience is preferred.
• Strong knowledge of sales management, merchandising, stock control and retail performance measurement.
• Confidence using Microsoft Office and retail or sales management applications, with good reporting and analysis skills.
• Strong leadership, communication, negotiation, organisational and problem-solving skills.
• Relevant professional certification is an advantage.