Job details
Floor Supervisor, Lounge Area at The People Office – Berger
The People Office is recruiting a full-time Floor Supervisor for a lounge in Berger, Lagos. Reporting to the Restaurant Manager, the supervisor will coordinate service staff and maintain a welcoming, orderly customer environment.
Responsibilities
- Oversee daily lounge operations and assign duties to service team members.
- Monitor guest reception, order handling, table service and coordination with kitchen or bar teams.
- Maintain cleanliness, presentation and hygiene standards throughout the lounge.
- Resolve customer concerns, coordinate reservations and manage special requests when required.
- Monitor service supplies, staff presentation and punctuality, and report shift issues to the Restaurant Manager.
- Track service quality, customer satisfaction, order accuracy and team productivity.
Requirements
- At least two years’ experience in hospitality, restaurant service or lounge operations.
- Previous floor supervision experience is an advantage.
- Strong customer care, communication, leadership and problem-solving skills.
- Ability to work effectively during busy periods and attend shifts, weekends or public holidays as needed.
- A professional appearance and close attention to operational details.
- The employer states a preference for male applicants.
How to apply
Email your CV with Floor Supervisor, Lounge Area as the subject line.
Closing date
30 November 2026
Email your application to thepeopleoffice.hr@gmail.com.
Check the employer and application instructions before sharing personal information.
About the employer
The People Office is an HR consulting business that supports recruitment and talent placement, HR processes, employee management, policy development, performance management and organisational development.
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