Job details
Customer Service Personnel at Domeo Resources International – Yenagoa, Bayelsa
Domeo Resources International is recruiting full-time Customer Service Personnel in Yenagoa, Bayelsa State. The successful candidate will serve as a first point of contact for customers and help deliver a positive service experience.
Key responsibilities
- Attend to customer enquiries by phone, message, email and in-person visits.
- Provide accurate information about products and services.
- Resolve customer complaints professionally and escalate issues when necessary.
- Manage and update customer records and reports, and keep the customer service desk organised.
- Follow up with customers to confirm satisfaction and support customer retention.
- Work with other departments when customer-related issues arise.
Requirements and skills
- OND, NCE, HND or bachelor’s degree in a relevant field.
- Experience in customer service or a similar role is an advantage.
- Excellent communication and interpersonal skills.
- Strong problem-solving ability, attention to detail and the ability to multitask and prioritise.
- Basic proficiency in MS Word, Excel and email.
- A friendly, patient, professional and customer-focused approach, with good teamwork and time-management skills.
How to apply
Send your CV and cover letter by email, using Customer Service Personnel - Yenagoa as the subject line.
Only shortlisted candidates will be contacted.
Email your application to recruitment@domeoresources.org.
Application deadline:
Check the employer and application instructions before sharing personal information.
About the employer
Domeo Resources International (DRI) provides HR and management consultancy solutions. It analyses organisational challenges, develops improvement plans, implements them and monitors performance to support improved organisational performance.
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