Manager, Capacity at Stanbic IBTC Bank – Lagos

Stanbic IBTC Bank seeks a full-time, hybrid Manager, Capacity in Lagos. The position plans, forecasts, monitors and optimises technology infrastructure capacity for Personal and Private Banking services.

Job Description

• Planning, analysis, and optimisation of capacity infrastructure (storage, networks, midrange and the mainframe), in order to satisfy the demands of the business in a scheduled manner and at a rational and reasonable cost.
• Provides background analysis and trend analysis to support the estimation of future capacity requirements.
• Manages capacity issues and takes preventive steps to avoid future issues through analysis of incidents and problems.
• Drives optimisation of Capacity Utilisation through analysis and initiation of efficiency initiatives.
• Defines specific Capacity and Performance Monitoring and Alert threshold requirements based on Service Designs.
• Perform, Define, create, and maintain capacity plans for specified GTI Products and Services.
• Delivers Capacity Reports and Metrics to support Capacity Management and other GTI functions.
• Perform IT component or resource-level capacity planning and IT-service-level capacity planning.

Requirements

Qualifications:

• B.Sc Information Management Technology, Computer Science, Statistics /Mathematics or related field.
• Relevant infrastructure platform specific certification, Relevant capacity management tool certification, ITIL Foundation V3/V4 can be an added advantage.

Experience:

• 1 – 2 years experience as a capacity planner, hands-on system engineer, performance analyst and / or information system modeller on relevant platforms.
• 1 – 2 years experience using capacity planning tools, demonstrated experience in the use of statistical analysis to characterize capacity usage and forecast capacity requirements.
• Demonstrated experience in the use of statistical analysis to characterize capacity usage and forecast capacity requirements

Additional Information:

Behavioural Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Developing Expertise
• Embracing Change
• Empowering Individuals
• Examining Information

Technical Competencies:

• Application Knowledge for Support
• Incident and Problem Management
• Infrastructure and Platforms Support
• IT Applications
• IT Programme Management
• Root Cause Analysis
• Service Management Processes