Operations & Business Development Officer at Cellulose Medical Diagnostics – Mabushi, Abuja

Cellulose Medical Diagnostics is hiring a full-time Operations & Business Development Officer in Mabushi, Abuja. Reporting to the Laboratory Manager or management team, the officer will keep non-clinical facilities and services functioning while pursuing business development opportunities.

Facilities and operational support

• Monitor the cleanliness, order, safety, security and readiness of the premises, utilities and non-clinical equipment.
• Check generator readiness, fuel levels and service needs; operate it when necessary and escalate faults.
• Keep generator fuel, repairs, maintenance and operational records accurate.
• Coordinate with approved technicians, vendors and service providers and follow repairs through to completion.
• Support planned maintenance of laboratory infrastructure in cooperation with responsible technical staff.
• Monitor supplies, document deliveries, verify orders and maintain inventory and vendor records.
• Support security, fire prevention and other facility procedures.

Procurement and business development

• Obtain supplier quotations, follow up orders and keep an organised register of service providers.
• Report vendor performance and obtain management approval before committing company expenditure.
• Identify new prospects, follow up leads and referrals, and track business opportunities.
• Support quotations, proposals, service introductions and client communications.
• Build professional relationships with existing and prospective clients, institutions and partners.
• Report on business opportunities, follow-up actions and results.

Administration and clinical boundaries

• Assist with authorised front-desk tasks, correspondence, filing and administration.
• Protect confidential client, patient, financial and business records; access systems only with explicit approval.
• This is a non-clinical position: do not collect or handle patient samples, perform laboratory tests, enter restricted areas or operate clinical analysers unless specifically authorised for an approved non-clinical purpose.
• Refer medical and diagnostic questions to qualified laboratory staff and escalate major problems promptly.

Qualifications and skills

• OND, HND, bachelor’s degree or equivalent relevant experience in Business Administration, Operations, Management, Marketing or a related area.
• Experience in operations, administration, facilities, customer service or business development is desirable.
• Basic Microsoft Office or Google Workspace skills and accurate record-keeping.
• Clear communication, strong follow-through, discretion, organisation, good time management and practical problem-solving.
• Ability to coordinate multiple vendors, work responsibly within delegated authority and respect clinical boundaries.