Job details
Retail Channel Manager at WATU – Lagos
WATU is seeking a full-time Retail Channel Manager in Lagos to grow its retailer and dealer network, manage in-store sales agents and improve product onboarding and channel performance.
Retail network development
- Build relationships with existing and prospective retail dealers and grow the in-store sales network.
- Profile stores, expand coverage and help partners meet sales and productivity objectives.
- Supervise in-store agents, provide coaching and ongoing training on onboarding standards and customer service.
- Coordinate compliant dealer onboarding, reconcile settlements and resolve channel issues.
- Track sales productivity across dealers, regions and clusters and report progress against KPIs.
- Promote WATU’s services, support retail customer enquiries and maintain good partner relationships.
Requirements
- At least three years’ experience in mobile asset financing and frontline retail or business relationship management.
- Verifiable relationships with active retail stores across Nigeria.
- Bachelor’s degree, preferably in Business or Business Administration.
- Knowledge of CRM systems and proficiency in Microsoft Office.
- Strong leadership, customer-service, communication and relationship-management skills.
- Ability to work across multiple locations with integrity, initiative and adaptability; no criminal record.
How to apply
Complete the online application for the Retail Channel Manager role.
Deadline Not specified, apply as soon as possible
Check the employer and application instructions before sharing personal information.
About the employer
WATU is an asset-finance business focused on expanding access to income-generating assets, including motorcycles and three-wheelers. The company describes financial inclusion and opportunities for entrepreneurs as central to its work in Africa.
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