General Manager at Soundhous Experience – Lagos

Soundhous Experience is recruiting a full-time General Manager in Lagos to provide strategic, operational and commercial leadership across its premium audio and home-entertainment business.

Responsibilities

• Develop growth plans, take accountability for monthly and annual revenue, market expansion and profitability, and report results to the Group CEO.
• Oversee profit and loss, budgets, pricing, margins, costs, reporting and compliance.
• Lead daily retail outlet operations, expansion, product displays, premium customer service and consistent showroom standards.
• Manage inventory levels, replenishment, product movements, warehouse coordination and stock controls.
• Improve customer experience, technical installations, warranties, returns and relationships with high-net-worth customers and suppliers.
• Expand enterprise sales and partnerships with property developers, hospitality businesses, architects and corporate customers.
• Introduce appropriate technology, AI and digital tools to strengthen business execution and operational efficiency.
• Lead departmental managers, establish performance expectations and enforce sound controls and statutory compliance.

Qualifications and requirements

• Bachelor’s degree in Business Administration, Management, Marketing, Finance, Engineering or a related discipline; MBA or relevant postgraduate study is an advantage.
• At least ten years’ progressive professional experience, including substantial commercial, business management or general management responsibilities.
• Proven responsibility for revenue, profitability, operations and managing cross-functional or senior teams.
• Experience serving premium, high-net-worth customers in high-end retail, luxury, lifestyle or consumer electronics.
• Knowledge of audio engineering, audio and home-entertainment systems, product demonstrations and installations.
• Expertise in profit-and-loss management, retail operations, inventory, budgeting, partnerships, digital tools and business strategy.
• Sound communication, negotiation, analytical, leadership and decision-making skills.