Principal, Relationship Manager at Standard Chartered Bank – Victoria Island, Lagos

Standard Chartered Bank is recruiting a Principal Relationship Manager in Victoria Island, Lagos, for an office-based permanent role managing and acquiring high-net-worth and ultra-high-net-worth clients.

Responsibilities

• Acquire HNI and UHNI clients and meet revenue, portfolio, product-mix and cross-selling targets.
• Develop referral networks, sales plans, client contact schedules and account records.
• Serve as primary adviser and contact for assigned wealth clients and manage retention, satisfaction and portfolio stability.
• Maintain product and investment knowledge and support customer use of suitable banking channels.
• Apply strict KYC, anti-money-laundering, client-data confidentiality and financial-crime controls.
• Follow conduct, anti-bribery, anti-misselling, risk and governance procedures and escalate suspicious activity.
• Work with wealth, digital, analytics, compliance and branch teams to resolve customer needs.

Requirements

• First degree and relevant experience managing HNI/UHNI banking clients.
• Experience selling and servicing banking and investment products and planning sales activity.
• Knowledge of capital markets, financial planning, Nigerian business conditions and local HNI networks.
• Strong communication, negotiation, relationship management, leadership and computer skills.
• Required Securities and Commodities Authority (SCA) licence and ongoing professional development after licensing.

Employment terms

Permanent, office-based appointment; Global Grade Band 5.